1. General
These general terms and conditions apply to all orders and purchases made on www.aromaxa.se, here referred to as "Aromaxa". By placing an order on the Website, you accept these terms and conditions.
2. Products and prices
We strive to provide accurate information about products and prices on the Website. If a product has the wrong price or other incorrect information, we reserve the right to correct this.
The prices on the Website include VAT unless otherwise stated.
3. Order and agreement
When you place an order via the Website, you send an order to us. You will receive an order confirmation via email when your order has been received.
The agreement between you and us is only binding when we have confirmed your order and sent a confirmation via email.
4. Payment
Payment for orders can be made using the payment methods listed on the Website.
We reserve the right to change the available payment methods and terms.
5. Delivery
The delivery time depends on your location and the availability of products. We strive to deliver orders as soon as possible, but we cannot guarantee exact delivery times.
Shipping costs and delivery options are displayed at checkout before you complete your order.
6. Return policy
You have the right to cancel your purchase and return the product within 14 days of receiving the product.
We will cover the return cost, unless the product is damaged or faulty.
7. Defective or faulty products
If you receive a defective or faulty product, please contact our customer service as soon as possible to arrange a return and possible refund or replacement.
8. Liability
We are not liable for indirect damages or losses that may arise in connection with your use of the Website or our products.
Our liability is limited to the amount you have paid for the product.
9. Personal data
We collect and process your personal data in accordance with our Privacy Policy. Read more about how we protect your information in our Privacy Policy.
10. Changes to terms
We reserve the right to change these terms and conditions as necessary. Changes will enter into force when they are published on the Website.
11. Applicable law and dispute resolution
These terms and conditions are governed by Swedish law. Any disputes shall be settled by Swedish courts.
Contact information
For questions about your order or these terms and conditions, please contact us on our Contact form.